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Privacy

Privacy Policy

Pulse Intake is built around a simple principle: if a business trusts us with its intake flow, that trust should be handled carefully.

Information We Collect

When you submit a form through Pulse Intake, we may collect your name, business name, email address, phone number, lead source details, and any information you choose to include in your message. We collect this information only to evaluate fit, respond to your inquiry, and discuss setup options.

How We Use Information

We use submitted information to contact you about your request, schedule calls, deliver service information, and improve the clarity of our intake process. We do not collect information for unnecessary purposes, and we do not sell your information to third parties.

SMS Communication

If you opt in to receive SMS messages from Pulse Intake, you consent to receive messages related to your inquiry, including appointment confirmations and follow-up messages. Message and data rates may apply depending on your carrier. You can opt out at any time by replying STOP to any message. Pulse Intake maintains records of your consent and complies with carrier regulations for A2P (Application-to-Person) messaging, including 10DLC (10-Digit Long Code) standards.

Data Handling

Pulse Intake is built to work with tools already used by service businesses. Where integrations are involved, account connections should be authorized directly by the account owner. You keep control of your own accounts and can revoke permissions through those providers at any time.

Third-Party Tools

Our workflows may rely on third-party platforms such as form tools, messaging tools, scheduling tools, automation platforms, and analytics providers. Those services maintain their own terms and privacy practices, and your use of those providers is subject to their policies.

Your Rights

If you would like us to update or delete information you previously submitted to us, contact us directly and we will make reasonable efforts to process your request promptly, subject to legal or operational retention needs.

Data Security

We implement reasonable security measures to protect submitted information from unauthorized access, alteration, or disclosure. However, no transmission over the internet is completely secure, and we cannot guarantee absolute security. We recommend you use strong passwords and keep your contact information current.

Policy Updates

Pulse Intake may update this privacy policy at any time. Material changes will be communicated to active clients through the contact information you provided. Continued use of the website constitutes acceptance of policy updates.

Contact

For privacy-related questions, requests, or corrections, contact Pulse Intake through the main website inquiry form.